What is VoIP?
Voice over Internet Protocol, also called VoIP (pronounced "vee-oh-eye-pee" or "voyp"), IP Telephony, Internet telephony, and Broadband Phone is the routing of voice conversations over the Internet or through any other IP-based network.

Protocols used to carry voice signals over the IP network are commonly referred to as Voice over IP or VoIP protocols

 

Want to know more? Presentation on IP Telephony and VoIP.

 

How VoIP / Internet Voice Works
VoIP converts the voice signal from your telephone into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is then converted back at the other end.

VoIP can allow you to make a call through your company’s VoIP enabled telephone system, directly from a computer, a special VoIP phone, or a traditional phone using an adapter.

Learn more by viewing our Presentation on IP Telephony and VoIP.

 

What Are Some Advantages of VoIP?
Because VoIP is digital, it may offer features and services that are not available with a traditional phone system.

Deploying a VoIP or IP Telephony System can have many benefits:

• Reduced Costs – using a VoIP system can reduce telephony and related expenses by 30-50% - sometimes more.

• Greatly Enhanced Features – at a lower price per seat, typical VoIP systems have features not found on most traditional phone systems. Some feature benefits are:
             *Greater Mobility – you can easily move your phone within the LAN or WAN –
               (anywhere you have a broadband connection) 
             *Unified Messaging – integrating your phone services and your desktop applications
             *4 Digit Dialing between offices – reducing costs and increasing operating ease
             *Centralized voice mail for easy administration
             *Centralized Telephony Servers
             *Use Soft phones on lap top

• Greater Internal Controls – Traditional phone systems require “adds, moves and changes” to be made by a telephony expert. With most VoIP systems, the control is moved to internal staff who can do most everything using easy GUI interfaces. This reduces the cost of ownership and the speed of making changes.

• Central Configuration - for an enterprise with remote locations an IP Telephony System will allow you to have your IP telephony server and voice mail at your HQ and just deploy routers, switches and phones, therefore reducing the cost of costly PBX equipment at each remote site.

• Grows with your Network - when a IP Telephony System is deployed it will offer seamless communications across the entire network.

• ROI – a return on investment can be quickly realized as most companies will reduce their per-seat costs from 50-70%.
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